CONTECH Construction Products, Inc.
"MH Equipment worked closely with our company from the very beginning of the process in order to fully understand our lift truck attachment requirements." says Tom Spaeth, resource manager, CONTECH. READ HOW
The HON Company
Due to HON’s relationship with MH Equipment, Central Region Warehouse’s lift truck uptime has increased by nearly 50 percent. In addition, the Central Region Warehouse’s Fortis lift truck fleet has shown a 50 percent reduction in cost per runtime hour. READ HOW
"We have been customers of MH Equipment for all most 10 yrs. The last week explains why. In the last week, the Decatur office has helped us keep our 5 trucks running after several unexpected breakdowns. Michele relayed I was experiencing a problem to MH Equipment technician Shawn. Shawn called me back and talked me through enough diagnosing to get the truck running again. Shawn followed up with me later in the day to confirm that the truck was still running. I had PM's scheduled for other trucks when a problem developed with one of those trucks. I called Shawn because the office was closed. He relayed the message to Michele who inturn made sure the needed parts were on the truck coming to do the PM's. Craig has also helped me locate parts from old outdated part #'s and has had them in my warehouse the next day. You should be extremely proud of your staff in Decatur. They are doing a great job. In this day and age of poor or no customer service, MH in Decatur is a bright spot that other companies wish they could match. "
Lenny Little
Precision Soya
Farmer City, IL
