MH Equipment Blog


  • The HON Company

    Due to HON’s relationship with MH Equipment, Central Region Warehouse’s lift truck uptime has increased by nearly 50 percent. In addition, the Central Region Warehouse’s Fortis lift truck fleet has shown a 50 percent reduction in cost per runtime hour.

  • CONTECH Construction Products, Inc.

    "MH Equipment worked closely with our company from the very beginning of the process in order to fully understand our lift truck attachment requirements." says Tom Spaeth, resource manager, CONTECH.

  • Testimonial from Rick Meredith

    To whom it may concern,

    I am writing this letter of reference on behalf of MH Equipment and Dan Brown, our account representative.

    Our company, Premier Direct Marketing, has a production and warehousing facility in Louisville, KY. We currently occupy a 32,000 sq. ft. building.

    We have been in business in Louisville since the mid 1940's. We feel we have a vast knowledge of our industry but we rely on our business partners to guide us in areas that we are not experts.

    One area that we must use outside help is our fork lifts and material handling equipment. Being in business as long as we have has given us experience over the years working with various Louisville companies for sales and service of this type of equipment.

    I am very pleased to say that we feel we have found a partner that we can rely on and trust in MH Equipment.

    For more than a year now we have used their services for our PM's, repairs, and purchases of this type of equipment. We feel they have been very qualified, prompt, and honest in helping us keep our material handling equipment in operation. Also we have recently purchased a forklift from them.

    I would also like to mention that even though Dan is our sales representative and our key contact at MH we have gotten consistently good service from others we have spoken to in this organization.

    I am very comfortable recommending this companies services. Thank you.

    Best Regards,
    Rick Meredith
    Premier Direct Marketing
    General Manager

  • Testimonial from Paul Lortz

    "I would just like to thank you for the prompt service getting here to do our yearly inspection on our forklift. I would also like you to know that your employee Jesse was extremely courteous and professional. You should be proud to have such a fine individual working for you."

    ~ Paul Lortz, North American Corn Breeding

  • Testimonial from Brian Wright

    "Our MH Aftermarket Representative changed our whole perception of what should be expected from a material handling company. He went out of his way to fix our used lift truck while maintaining a humble and friendly demeanor. Because of this experience, we'll be a lifelong MH Equipment customer."

     

    ~ Brian Wright, Ruckels Farm Supply

  • Testimonial from Lenny Little

    "We have been customers of MH Equipment for all most 10 yrs. The last week explains why. In the last week, the Decatur office has helped us keep our 5 trucks running after several unexpected breakdowns. Michele relayed I was experiencing a problem to MH Equipment technician Shawn. Shawn called me back and talked me through enough diagnosing to get the truck running again. Shawn followed up with me later in the day to confirm that the truck was still running. I had PM's scheduled for other trucks when a problem developed with one of those trucks. I called Shawn because the office was closed. He relayed the message to Michele who inturn made sure the needed parts were on the truck coming to do the PM's. Craig has also helped me locate parts from old outdated part #'s and has had them in my warehouse the next day. You should be extremely proud of your staff in Decatur. They are doing a great job. In this day and age of poor or no customer service, MH in Decatur is a bright spot that other companies wish they could match. "

    Lenny Little
    Precision Soya
    Farmer City, IL

  • Testimonial from Steve Lee

    “I dealt with MH Equipment in the year 2011 when purchasing a forklift for my business. During which time, they have provided excellent support in the areas of competitive pricing, excellence in the quality of the equipment purchased, and have stood behind their word in making necessary repairs that brought the forklift to the excellent quality they had promised. Their work, commitment, and integrity have been a major factor in my recommendation of MH Equipment to be a solid and reliable supplier and experts in their field of business.”

    Sincerely,
    Steve Lee, Owner
    Southern Iowa Crane, Inc.

  • Hysters Help Close Out an Era

    On June 22, 2013, Dahlhauser Machine Shop in West Bend, Iowa, a long-time Hyster user, decided to close out an era and hold an auction to clear out over 73 years’ worth of machinery and tools so that the owner, Max Dahlhauser, could retire.

    Opened in 1940 by Henry Dahlhauser, the machine shop started as gas station/repair shop and then over the years grew into a full-fledged machine shop fixing anything from lawnmowers to combines.

    As you can see from the pictures below, the auction was a huge success, with over 200 buyers in attendance. To help load auction purchases for buyers, the machine shop was able to get a helping hand from two Hyster Pneumatic forklifts.

    Now that the era of Dahlhauser Machine Shop has come to a close, owner Max Dahlhauser says, “I’m looking forward to spending some time at the race track!”

    Good luck Max, with your new endeavors, and thank you for being a Hyster customer!

     

     

     

  • Why MH

    When we first started blogging, we wrote about the standards we hold when working with customers, and the value of exceptional customer service.  The words we live by have shaped our business and the relationships we hold with customers, each and every day.

    The following is a testimonial from our website:

    “We have been customers of MH Equipment for all most 10 yrs. The last week explains why. In the last week, the Decatur office has helped us keep our 5 trucks running after several unexpected breakdowns. Michele relayed I was experiencing a problem to MH Equipment technician Shawn. Shawn called me back and talked me through enough diagnosing to get the truck running again. Shawn followed up with me later in the day to confirm that the truck was still running. I had PM’s scheduled for other trucks when a problem developed with one of those trucks. I called Shawn because the office was closed. He relayed the message to Michele who inturn made sure the needed parts were on the truck coming to do the PM’s. Craig has also helped me locate parts from old outdated part #’s and has had them in my warehouse the next day. You should be extremely proud of your staff in Decatur. They are doing a great job. In this day and age of poor or no customer service, MH in Decatur is a bright spot that other companies wish they could match. ”

    Lenny Little
    Precision Soya
    Farmer City, IL

    MH Equipment has provided excellent customer service and top quality products for over 50 years. Throughout those years, we have built close relationships with many of our customers across all of our locations. We would love to hear about your relationship with MH Equipment and our products and services we offer. Please share your story by filling out the customer survey on our website.

    To further connect with MH Equipment, “Like” us on Facebook, “Follow” our company on Twitter and LinkedIn.



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