New location offers room to grow, expanded service
After outgrowing our old facility, MH Equipment’s Decatur branch has upgraded to a larger space! You can find us at our new address:
2440 N Woodford Street
Decatur, IL 62526
The facility features a larger shop area to accommodate more service and repair work, as well as a new showroom to showcase new, used, and rental equipment. With some much-needed room to grow, the MH Equipment Decatur branch is looking forward to increasing our staff of qualified technicians, adding additional equipment to our rental fleet, as well as housing an even larger parts inventory.
“We are very excited to expand our material handling operations in the Decatur area,” said Amy Bailey, Director of Operations for MH Equipment’s Central region. “We believe the additional space in our new facility will give us more room to grow our services while helping us meet our customers’ equipment and service needs more effectively. This move was made possible because of the hard work and dedication of our Decatur branch team members, as well as the continued support of MH Equipment’s leadership team.”
MH Equipment is a full-service material handling dealership. In addition to providing the highest quality equipment from many of the industry’s top brands, MH Equipment offers a variety of comprehensive solutions, from simple routine maintenance to all-inclusive fleet management programs. At MH Equipment, it’s our belief our customers’ focus should be on their core business. Our team stands ready to deliver unparalleled value and service so you do what you do best.
We are excited to continue offering full-service material handling solutions to our customers in the Decatur area from our new location!
National Forklift Safety Day is June 9th, 2020. To celebrate our CEO, John Wieland, and COO, Coit Edison, wanted to share the value our employees bring to MH Equipment and how we make it our goal for every employee to go home safely at the end of every day. Safety is important to think about every day - Do your part to Stay Safe in the Moment!
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we discuss cross-generational differences, both at home and at work. We also give you some tips on how to be a good listener and ways to help you build a support system. With some people still social distancing, these can be great things to focus on and improve upon. We hope these helpful tips have some value for you and your family!
Learn More: June 2020 Employee Health Newsletter
Local material handling equipment company, National Guard to have a friendly competition on May 15
On May 15, employees from MH Equipment, a material handling equipment dealer, plan to go head-to-head with members of the National Guard in a friendly competition for a good cause. This competition is a race against the clock to break the record of packaging and loading 30,000 pounds of food in one day for Food Bank for the Heartland.
Since early April, a few employees from the MH Equipment Omaha branch have been helping package, palletize, and load food into trucks for delivery to local food drives.
With the COVID-19 pandemic, MH Equipment recognized two needs: The need for less-demanded departments to continue working, and the need to support local food systems. With the help of the company-funded His First Foundation charitable program, MH Equipment is able to pay employees who would otherwise be without work to give back to their communities.
“One of the pillars of MH Equipment is ‘People Matter,’” said John Wieland, MH Equipment CEO. “Our employees have worked hard over the years to build a successful company, and it is only natural for the company to stand by our employees during this unique economy. The current climate was a perfect way to bring these two beliefs together — keeping our employees fully employed, and serving our communities.”
This volunteer effort comes at a necessary time, as food banks across the nation are facing volunteer and donation shortages, as well as skyrocketing numbers of families and individuals experiencing hardship and relying on this food being accessible.
“The COVID-19 pandemic is impacting us all,” said Brian Barks, President, and CEO of Food Bank for the Heartland. “But for thousands of our food-insecure neighbors across Nebraska and western Iowa, this is an especially scary time. The need for emergency meals is greater than ever while food donations are down by nearly 50 percent. We estimate the number of clients being served has increased by 38 percent compared to a year ago.”
Despite the hardship and uncertainty of these unique times, MH’s volunteers wanted to bring a light-hearted, competitive spirit to their volunteer work after serving with a group from the National Guard one day – as a group, it was discovered they broke every record at the Food Bank for the Heartland for packaging and palletizing food in a single day.
Now, both the Guard and MH Equipment want to see what impact they can make when they go head-to-head with one another against the clock on May 15.
“We are grateful for the support,” Barks said. “[This work is] impacting the Food Bank’s operations and helping Heartland children, families, and seniors in need.”
Across the Midwest, MH Equipment, a material handling equipment dealer, is doing its part to help not only their employees, but also their local communities, during the COVID-19 global pandemic.
One of the company’s values is investing in communities for a positive impact by coming alongside employees’ passions with support and financial assistance through the company’s His First Foundation charitable program.
As a steward of the community, MH Equipment recognized the food shortages community food banks and pantries faced and continue to face in light of the pandemic. In answer to this hardship, the company launched the “Purpose Unites” campaign, providing employees the opportunity to automatically deduct part of their paycheck to provide needed support to local food banks.
In just four days, MH Equipment employees across the company’s 33 locations raised nearly $187,000 with the Foundation’s help. All money raised is being distributed to local food banks and pantries in each of the MH Equipment locations.
The pandemic has also forced many companies to reduce employees’ hours and pay, if not furlough or lay off staff. With many customers pausing or decreasing their operations, some of MH Equipment’s services are experiencing less demand in certain locations. MH Equipment, however, has found a unique way to keep those departments employed while simultaneously giving back to the local community.
“One of the pillars of MH Equipment is ‘People Matter,’” says John Wieland, MH Equipment CEO. “Our employees have worked hard over the years to build a successful company, and it is only natural for the company to stand by our employees during this unique economy and not lay off any employee due to COVID-19.”
Throughout the month of April, MH Equipment saw more than 4,000 hours of paid, volunteer community service time across the Midwest states the company serves. This time was paid by MH Equipment’s His First Foundation charitable program.
These employees have helped out in a variety of ways, such as helping food banks with loading/unloading trucks, meal delivery, and packaging; making masks; mowing yards for the elderly and non-profit organizations; as well as using their technical skills to assist with light mechanical work on fire engines at volunteer fire departments.
“The current climate was a perfect way to bring these two beliefs together — keeping our employees fully employed, and serving our communities,” Wieland said.
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on Screen-Free Connections! We focus on Team Sports and Exercise Classes, Fun in the Sun – Without the Sunburn and Tips on Four Weeks to Smartphone Freedom! With the weather warming up and people eager to be outside during the pandemic, we hope these tips will be of value to everyone.
Learn More: May 2020 Employee Health Newsletter
There is no more important time than now to help support our local communities. Food banks are in need of volunteers and financial and food donations to help serve those in need. Find your local food bank to help today: https://www.feedingamerica.org/find-your-local-foodbank
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on Defeating Your Diet Killers, Exploring the Great Outdoors, and Staying Motivated and Beating Your Boredom. There is a lot going on in the world right now and hopefully, these articles will give you some tips to help get through this crisis – from beating the boredom to getting outdoors! We hope that these articles have something to offer for everyone!
Learn More: April 2020 Employee Health Newsletter
MH Equipment received two major recognitions from Hyster-Yale Group for its focused leadership and success in the industry – the 2019 Hyster Dealer of Distinction and 2019 Yale Dealer of Excellence awards.
MH Equipment’s Illinois, Iowa, and Ohio South regions were awarded the 2019 Hyster Dealer of Distinction recognition, and the Iowa and Ohio North regions earned the 2019 Yale Dealer of Excellence Award.
These awards recognize the most elite Hyster and Yale dealers who have driven their companies to the highest level of sales and service performance. Moreover, criteria for these awards is constantly evolving to ensure recognized dealers are adapting to and aligning with changing industry demands and customer expectations.
To achieve these elite recognitions, dealers must demonstrate excellence in customer satisfaction, service, rental, new unit sales, aftermarket, training, engineered products, as well as general management.
To make those accomplishments in 2019 more significant, MH Equipment is one of only four companies to have received both a Hyster Dealer of Distinction recognition and a Yale Dealer of Excellence award for its work in the previous year.
“Every year, recipients demonstrate their willingness to enhance capabilities and commitment to the safety of their associates, while meeting the increasingly demanding recognition criteria,” said Bob Sattler, Vice President of Dealer Business Development at Hyster-Yale Group. “The consistency in which they stand out amongst a talented network of dealers is remarkable.”
MH Equipment continues to monitor the changing landscape as the COVID-19 pandemic spreads across the United States. We understand there are concerns regarding keeping businesses running effectively and efficiently during this time - especially when several industries around our communities are being forced to close temporarily.
We want to take this time to clarify that MH Equipment is classified as an Essential Business, as defined by the Cybersecurity and Infrastructure Security Agency (CISA), an agency in the Department of Homeland Security, and further state all of our facilities are open and ready to support our customers in the critical supply chain network.
While it is important to assist our customers with their material handling needs, we understand we must do so as safely as possible. Therefore, we are following all governmental and CDC recommendations, including but not limited to:
Additionally, we have highlighted below considerations and procedural changes we are implementing for our customers to ensure safe business transactions:
We value the relationships we have with our customers and understand these are challenging times. However, although these unprecedented times are challenging, we must remember this: We are Americans...We persevere...We are strong and resilient... We care for our families and neighbors…We give sacrificially in the hard times... and We have always come out stronger on the other end of National and World Challenges. It is who we are as a people. At MH Equipment, we will do our part to help mitigate the negatives of this current situation and have no doubt our customers and communities will do the same.
If you have any concerns, please contact an MH Equipment representative at any of our locations across the Midwest.
As a professional in the material handling industry, you know maintenance is a critical component of your operations – you also know needing it can be expensive, time-consuming, and interruptive.
That is why it’s important to evaluate your service partners and their effectiveness – you and your business deserve a timely and professional response that protects your bottom line by keeping your equipment up and running. After all, a strong maintenance relationship can be an incredible competitive advantage to a company that relies on the uptime of its equipment.
With nearly 70 years in the industry, MH Equipment has developed relationships with numerous companies for their material handling needs – one of the largest needs being equipment maintenance. Below are five reasons why you should consider MH Equipment to be your trusted partner when it comes to professional and reliable service work:
1. Two types of service plans with cost-effective rates and payments
The cost of acquiring a lift truck is only 20 percent of the total ownership cost you can expect to incur over its effective lifetime. Without planning and controlling the remaining cost, your business may be hindered with the unexpected, such as unscheduled downtime, higher operation costs, lower productivity, or reduced equipment service life. You can protect that remaining 80 percent of your investment with a reliable maintenance plan.
We understand our customers’ unique needs, and we strive to accommodate while helping them maximize the life of their equipment. That’s why we offer two types of service agreements: the periodic maintenance plan and the total maintenance agreement.
Our periodic maintenance plan means our highly-trained technicians are periodically looking over your equipment to point out any potential problems before they become a bigger, more expensive issue for you down the road. This plan also removes the burden of fulfilling OSHA requirements to maintain your equipment with a fixed rate per service. It includes procedures and items like:
The total maintenance plan includes all of the above periodic maintenance items, plus any diagnosed equipment failures or repairs (excluding avoidable damage and tires), such as:
Our comprehensive, total maintenance plan helps equipment last longer, run better, and have less downtime and a better resale value. Additionally, this plan has a fixed monthly fee for the life of the agreement, typically ranging from 12-72 months.
2. Highly-skilled technicians that get the job done right the first time
As one of the largest employers of trained material handling equipment service technicians in North America, we make it a point to attract and hire the best technicians and invest in their careers by offering best-in-class training. In fact, our certified technicians have an average of 15 years’ experience.
We know and understand the investment you have in your equipment and how important it is to your daily operations. Our technicians are transparent in practice and passionate about being a steward of our customers’ resources well – we ask them to maintain equipment as if they were the owner of that equipment, ensuring your investment is being well looked after.
Our skilled technicians can also handle any equipment repair for any make or model of material handling equipment. From lift trucks to sweeper-scrubbers and beyond, we can repair it all.
Overall, our goals are for you to feel valued like your needs were handled professionally and efficiently in our Service Department, and you were satisfied with the condition of your equipment after being serviced.
3. Relieving the burden of downtime so you can regain focus on your operations
We understand every minute your machine isn’t moving affects your bottom line. Our maintenance plans and Service Department can ease that pressure, allowing you to maintain focus on the demands of your business.
Because your equipment is a series of moving and wearing parts, the more it’s used, the more wear and tear the components develop. That wear and tear translates into equipment that doesn’t run as efficiently, is at an increased risk of breaking down, and is a potential safety hazard for equipment operators.
When one of our technicians inspects your equipment, you can count on service and recommendations meant to keep your equipment in safe and working order – and maybe even save you some dollars down the road. With regular and professional maintenance, your equipment will perform at a higher level throughout the span of its life, improving uptime, operator safety, and ultimately your bottom line.
4. Service when and where you need it
With 28 servicing locations across the Midwest and 24/7 emergency road service, you can count on MH Equipment to be the reliable partner you can call on when things aren’t running so smoothly.
Our fleet of GPS-monitored service vans carries a valuable inventory of parts and tools to get your equipment repaired and running again as quickly as possible. Moreover, we have a fully-staffed Parts Department with more than $7 million of parts inventory backing up the talent of our technicians.
We have the capability to come to your location, bringing with us the tools, parts, and know-how to get the job done right the first time, so you can get back to business as usual.
5. Fulfilled service promises to customers
Our company vision is to be regarded as an employer of choice, a trustworthy partner, and an ethical market leader in our communities by providing our customers with innovative solutions and unparalleled value.
In line with our company vision, we view our maintenance plans as a promise to our customers. We promise to:
We fulfill our promises by sending well-trained, professional technicians to help you get back up and running, as well as to consult you on best practices that can maximize the life of your equipment and minimize avoidable maintenance spending in the future.
You deserve to have a service partner you can trust and rely on. With more than half of our employees being certified service technicians, one of MH Equipment’s major specialties is timely and reliable service, backed with a sturdy parts inventory. When you need to get back up and running, give us a call at 888-564-2191.
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on small ways to build a stronger you! We’re giving our employees tips on foods they should be eating and pointing out those foods that should be avoided. We’re also giving some tips on how to Build a Better Budget and finding a Little “Me” time during the normal workday. We hope that these articles have some wonderful insight into important topics!
Learn More: March 2020 Employee Health Newsletter
Material Handling professionals understand that every operation is unique with its own particular challenges that require smart and budget-friendly solutions. Electric walkie pallet jacks, like the W45ZHD or MPB045-VG, can offer safety benefits to your operation while improving your bottom line. Below are three reasons you should consider an electric pallet jack as a solution:
1. Electric Pallet Jacks Lower Risks
The main advantage to buying an electric walkie pallet jack vs. a manual pallet jack is the enhancement to the workplace ergonomics. Depending on load weight, manual pallet jacks can put significant strain on the operator’s back, legs, arms, and other parts of the body. Costs associated with injuries can hurt your business’ growth by increasing the chances of insurance claims and lost production time. Safety is always an important factor to consider when buying any piece of equipment and reducing strain on your operators should be an important facet of your safety plan.
Along with reducing strain and injury risks in your warehouse, electric pallet jacks can increase the quality of life for the operator. Walkies reduce fatigue compared to manual jacks which allows for operators to move quickly with ease throughout a shift. Over time, being able to move product with confidence, safely and faster, can result in big savings for your company.
2. Electric Walkies Solve Space Problems
The functions on Hyster or Yale electric pallet jacks allow operators to navigate small areas smoothly by minimizing the space needed to make tight turns in trailers or other compact areas. Other pieces of equipment do not have the capabilities to make such sharp turns and are limited on how they can maneuver around reduced space.
An electric pallet jack can be a confidence booster for operators who work in compact spaces. With a quality-made walkie and operator safety training program, operators can maneuver with ease through a work environment of any size knowing they are working with a safety-focused piece of equipment designed to take strain off of the worker. The less energy your employees have to use, the more efficient products can be moved throughout our operation.
3. They Save You Big Money
In comparison to other types of lift trucks, walkies can be purchased at a lower price point which allows most operations to experience a larger return on investment depending on the application. Electric walkie pallet jacks are a budget-friendly way to add extra value to your fleet. Compared to other material handling truck classes, they require fewer moving parts resulting in less maintenance and fewer service calls which can be instrumental in reaching production goals and improving your business’ bottom-line.
Avoid emergency service calls by adding the right piece of equipment to your fleet like a cost-effective electric walkie pallet jack and by having a periodic maintenance schedule to keep all your machines working optimally.
Every piece of equipment MH Equipment offers can benefit an operation, but our goal is to provide our customers with the right solutions for their particular space. Every business is unique and requires tailored answers. For the right solution for your needs, call your local MH branch today.
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on volunteering in our communities and choosing an eco-friendly environment. We also talk about getting the best out of your local Farmers’ Markets. We hope that these articles have something to offer for everyone!
Learn More: February 2020 Employee Health Newsletter
For the fourth year in a row, MH Equipment has been awarded the prestigious MVP (Most Valuable Partner) Award for 2020 from the material handling industry’s trade association, MHEDA (Material Handling Equipment Distributors Association). The award is based on various accomplishments in 2019.
To earn the award, recipients must satisfy a rigorous set of criteria – so rigorous, in fact, that less than 10 percent of the association’s membership receives the award. As a 2020 MVP, MH Equipment has successfully demonstrated a commitment to business excellence, professionalism, and good stewardship.
To qualify for the annual MVP Award, companies are required to provide evidence of their commitment to their partners in business, including their customers, employees, and suppliers. They must satisfy specific criteria in the following areas:
Having met and exceeded that criteria in 2019, the recognition has MH Equipment looking forward to another year of growing relationships with customers, suppliers, and employees.
“With receiving our fourth consecutive annual MHEDA MVP Award, we are grateful to MHEDA for the public acknowledgment and recognition. It is certainly an accomplishment that allows us to reflect on the importance of our outstanding relationships with customers, suppliers, and employees who really make earning the award possible and quite meaningful. We look forward to proving our commitment to our partners again in 2020,” said Fred Metzger, President, MH Equipment.