Join the MH Equipment Team, where our focus and culture are centered on our beliefs that all people matter and are due honor and respect, passion inspires others and enriches lives. and purpose unites us in serving our customers and community.
About MH Equipment:
As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. Our continued growth has created a need for more skilled technicians.
MH Technician Academy will introduce you to the forklift industry. Our staff of professional trainers will teach you everything from the basics of working on engines to the more complicated computer diagnostics and control systems.
We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees’ passions.
Amazing Culture, Thriving Company, Terrific Opportunity.
For more information on who we are and what we do, please visit our website at www.mhequipment.com.
JOB SUMMARY:   This position represents MH Equipment to the customers while providing product assistance, taking orders, identifying concerns, and assisting the customer in solving a problem. Discretion and independent judgment will be required to meet the customers’ needs. These decisions may include, but are not limited to, the selection of the correct type of product(s), procurement of the product(s), deciding if the product(s) should be placed into inventory, arranging transportation of the product(s) and determining the selling price. All of these judgments have a high level of importance and consequence to the financial situation of our company. Additional duties will include marketing of our products and services to current customers and development of new customers.
JOB RESPONSIBILITIES:
- Research and accurately quote pricing of parts.
- Source parts if not available at dealership.
- Prompt and accurate responses to parts availability inquiries at the counter, phone, and the service group.
- Prompt and accurate ordering of forecasted and non-forecasted requirements for parts and service.
- Processing parts work orders, invoicing, and credit memos in a timely manner.
- Ensure that the correct parts and correct quantity are ordered from the vendor.
- Ensure that the parts arrive in a timely fashion according to urgency and timing of job completion.
- Ensure accurate and timely ordering from vendors and invoicing to Customers.
- Work with supervisor to identify which items to stock, quantity needed, and storage location.
- Pick and pack customer orders and returns to factory.
- Assist with inventory control to include cycle counts.
- Assist at the back counter for parts required by customers.
- Resolve any Customer issues, problems, or complaints to satisfy the Customer.
- Manage shipping and receiving duties with UPS as well as loading/unloading trucks.
- Follow policies and procedures.
- Perform all other duties as assigned.
POSITION REQUIREMENTS:
- Great interpersonal skills – At all times display honesty, ethics, and integrity.
- Strong knowledge of material handling parts and accessories.
- Effective written and verbal communication skills.
- Flexibility and adaptability to various tasks assigned.
- Proficient computer skills including but not limited to MS Outlook, Excel, and Word
- Good organizational skills.
- Ability to work under pressure, to meet deadlines, and to work in a team environment.
- Must be able to meet the physical requirements of the job.
WORKING CONDITIONS: Hours will be 7:00 a.m. – 4:00 p.m., Monday through Friday. Some overtime may be required. This is an hourly, non-exempt position.
Benefits:
- Uniquely MH: Adoption Assistance, Dave Ramsey’s Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation.
- Excellent Compensation: Great pay, pay bonus incentives, 401K.
- Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
- Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
- Company Support: Continuous training, safe working environment.
MH Equipment is proud to be an Equal Opportunity Employer
