At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on Defeating Your Diet Killers, Exploring the Great Outdoors, and Staying Motivated and Beating Your Boredom. There is a lot going on in the world right now and hopefully, these articles will give you some tips to help get through this crisis – from beating the boredom to getting outdoors! We hope that these articles have something to offer for everyone!
Learn More: April 2020 Employee Health Newsletter
MH Equipment received two major recognitions from Hyster-Yale Group for its focused leadership and success in the industry – the 2019 Hyster Dealer of Distinction and 2019 Yale Dealer of Excellence awards.
MH Equipment’s Illinois, Iowa, and Ohio South regions were awarded the 2019 Hyster Dealer of Distinction recognition, and the Iowa and Ohio North regions earned the 2019 Yale Dealer of Excellence Award.
These awards recognize the most elite Hyster and Yale dealers who have driven their companies to the highest level of sales and service performance. Moreover, criteria for these awards is constantly evolving to ensure recognized dealers are adapting to and aligning with changing industry demands and customer expectations.
To achieve these elite recognitions, dealers must demonstrate excellence in customer satisfaction, service, rental, new unit sales, aftermarket, training, engineered products, as well as general management.
To make those accomplishments in 2019 more significant, MH Equipment is one of only four companies to have received both a Hyster Dealer of Distinction recognition and a Yale Dealer of Excellence award for its work in the previous year.
“Every year, recipients demonstrate their willingness to enhance capabilities and commitment to the safety of their associates, while meeting the increasingly demanding recognition criteria,” said Bob Sattler, Vice President of Dealer Business Development at Hyster-Yale Group. “The consistency in which they stand out amongst a talented network of dealers is remarkable.”
MH Equipment continues to monitor the changing landscape as the COVID-19 pandemic spreads across the United States. We understand there are concerns regarding keeping businesses running effectively and efficiently during this time - especially when several industries around our communities are being forced to close temporarily.
We want to take this time to clarify that MH Equipment is classified as an Essential Business, as defined by the Cybersecurity and Infrastructure Security Agency (CISA), an agency in the Department of Homeland Security, and further state all of our facilities are open and ready to support our customers in the critical supply chain network.
While it is important to assist our customers with their material handling needs, we understand we must do so as safely as possible. Therefore, we are following all governmental and CDC recommendations, including but not limited to:
Additionally, we have highlighted below considerations and procedural changes we are implementing for our customers to ensure safe business transactions:
We value the relationships we have with our customers and understand these are challenging times. However, although these unprecedented times are challenging, we must remember this: We are Americans...We persevere...We are strong and resilient... We care for our families and neighbors…We give sacrificially in the hard times... and We have always come out stronger on the other end of National and World Challenges. It is who we are as a people. At MH Equipment, we will do our part to help mitigate the negatives of this current situation and have no doubt our customers and communities will do the same.
If you have any concerns, please contact an MH Equipment representative at any of our locations across the Midwest.
As a professional in the material handling industry, you know maintenance is a critical component of your operations – you also know needing it can be expensive, time-consuming, and interruptive.
That is why it’s important to evaluate your service partners and their effectiveness – you and your business deserve a timely and professional response that protects your bottom line by keeping your equipment up and running. After all, a strong maintenance relationship can be an incredible competitive advantage to a company that relies on the uptime of its equipment.
With nearly 70 years in the industry, MH Equipment has developed relationships with numerous companies for their material handling needs – one of the largest needs being equipment maintenance. Below are five reasons why you should consider MH Equipment to be your trusted partner when it comes to professional and reliable service work:
1. Two types of service plans with cost-effective rates and payments
The cost of acquiring a lift truck is only 20 percent of the total ownership cost you can expect to incur over its effective lifetime. Without planning and controlling the remaining cost, your business may be hindered with the unexpected, such as unscheduled downtime, higher operation costs, lower productivity, or reduced equipment service life. You can protect that remaining 80 percent of your investment with a reliable maintenance plan.
We understand our customers’ unique needs, and we strive to accommodate while helping them maximize the life of their equipment. That’s why we offer two types of service agreements: the periodic maintenance plan and the total maintenance agreement.
Our periodic maintenance plan means our highly-trained technicians are periodically looking over your equipment to point out any potential problems before they become a bigger, more expensive issue for you down the road. This plan also removes the burden of fulfilling OSHA requirements to maintain your equipment with a fixed rate per service. It includes procedures and items like:
The total maintenance plan includes all of the above periodic maintenance items, plus any diagnosed equipment failures or repairs (excluding avoidable damage and tires), such as:
Our comprehensive, total maintenance plan helps equipment last longer, run better, and have less downtime and a better resale value. Additionally, this plan has a fixed monthly fee for the life of the agreement, typically ranging from 12-72 months.
2. Highly-skilled technicians that get the job done right the first time
As one of the largest employers of trained material handling equipment service technicians in North America, we make it a point to attract and hire the best technicians and invest in their careers by offering best-in-class training. In fact, our certified technicians have an average of 15 years’ experience.
We know and understand the investment you have in your equipment and how important it is to your daily operations. Our technicians are transparent in practice and passionate about being a steward of our customers’ resources well – we ask them to maintain equipment as if they were the owner of that equipment, ensuring your investment is being well looked after.
Our skilled technicians can also handle any equipment repair for any make or model of material handling equipment. From lift trucks to sweeper-scrubbers and beyond, we can repair it all.
Overall, our goals are for you to feel valued like your needs were handled professionally and efficiently in our Service Department, and you were satisfied with the condition of your equipment after being serviced.
3. Relieving the burden of downtime so you can regain focus on your operations
We understand every minute your machine isn’t moving affects your bottom line. Our maintenance plans and Service Department can ease that pressure, allowing you to maintain focus on the demands of your business.
Because your equipment is a series of moving and wearing parts, the more it’s used, the more wear and tear the components develop. That wear and tear translates into equipment that doesn’t run as efficiently, is at an increased risk of breaking down, and is a potential safety hazard for equipment operators.
When one of our technicians inspects your equipment, you can count on service and recommendations meant to keep your equipment in safe and working order – and maybe even save you some dollars down the road. With regular and professional maintenance, your equipment will perform at a higher level throughout the span of its life, improving uptime, operator safety, and ultimately your bottom line.
4. Service when and where you need it
With 28 servicing locations across the Midwest and 24/7 emergency road service, you can count on MH Equipment to be the reliable partner you can call on when things aren’t running so smoothly.
Our fleet of GPS-monitored service vans carries a valuable inventory of parts and tools to get your equipment repaired and running again as quickly as possible. Moreover, we have a fully-staffed Parts Department with more than $7 million of parts inventory backing up the talent of our technicians.
We have the capability to come to your location, bringing with us the tools, parts, and know-how to get the job done right the first time, so you can get back to business as usual.
5. Fulfilled service promises to customers
Our company vision is to be regarded as an employer of choice, a trustworthy partner, and an ethical market leader in our communities by providing our customers with innovative solutions and unparalleled value.
In line with our company vision, we view our maintenance plans as a promise to our customers. We promise to:
We fulfill our promises by sending well-trained, professional technicians to help you get back up and running, as well as to consult you on best practices that can maximize the life of your equipment and minimize avoidable maintenance spending in the future.
You deserve to have a service partner you can trust and rely on. With more than half of our employees being certified service technicians, one of MH Equipment’s major specialties is timely and reliable service, backed with a sturdy parts inventory. When you need to get back up and running, give us a call at 888-564-2191.
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on small ways to build a stronger you! We’re giving our employees tips on foods they should be eating and pointing out those foods that should be avoided. We’re also giving some tips on how to Build a Better Budget and finding a Little “Me” time during the normal workday. We hope that these articles have some wonderful insight into important topics!
Learn More: March 2020 Employee Health Newsletter
Material Handling professionals understand that every operation is unique with its own particular challenges that require smart and budget-friendly solutions. Electric walkie pallet jacks, like the W45ZHD or MPB045-VG, can offer safety benefits to your operation while improving your bottom line. Below are three reasons you should consider an electric pallet jack as a solution:
1. Electric Pallet Jacks Lower Risks
The main advantage to buying an electric walkie pallet jack vs. a manual pallet jack is the enhancement to the workplace ergonomics. Depending on load weight, manual pallet jacks can put significant strain on the operator’s back, legs, arms, and other parts of the body. Costs associated with injuries can hurt your business’ growth by increasing the chances of insurance claims and lost production time. Safety is always an important factor to consider when buying any piece of equipment and reducing strain on your operators should be an important facet of your safety plan.
Along with reducing strain and injury risks in your warehouse, electric pallet jacks can increase the quality of life for the operator. Walkies reduce fatigue compared to manual jacks which allows for operators to move quickly with ease throughout a shift. Over time, being able to move product with confidence, safely and faster, can result in big savings for your company.
2. Electric Walkies Solve Space Problems
The functions on Hyster or Yale electric pallet jacks allow operators to navigate small areas smoothly by minimizing the space needed to make tight turns in trailers or other compact areas. Other pieces of equipment do not have the capabilities to make such sharp turns and are limited on how they can maneuver around reduced space.
An electric pallet jack can be a confidence booster for operators who work in compact spaces. With a quality-made walkie and operator safety training program, operators can maneuver with ease through a work environment of any size knowing they are working with a safety-focused piece of equipment designed to take strain off of the worker. The less energy your employees have to use, the more efficient products can be moved throughout our operation.
3. They Save You Big Money
In comparison to other types of lift trucks, walkies can be purchased at a lower price point which allows most operations to experience a larger return on investment depending on the application. Electric walkie pallet jacks are a budget-friendly way to add extra value to your fleet. Compared to other material handling truck classes, they require fewer moving parts resulting in less maintenance and fewer service calls which can be instrumental in reaching production goals and improving your business’ bottom-line.
Avoid emergency service calls by adding the right piece of equipment to your fleet like a cost-effective electric walkie pallet jack and by having a periodic maintenance schedule to keep all your machines working optimally.
Every piece of equipment MH Equipment offers can benefit an operation, but our goal is to provide our customers with the right solutions for their particular space. Every business is unique and requires tailored answers. For the right solution for your needs, call your local MH branch today.
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on volunteering in our communities and choosing an eco-friendly environment. We also talk about getting the best out of your local Farmers’ Markets. We hope that these articles have something to offer for everyone!
Learn More: February 2020 Employee Health Newsletter
For the fourth year in a row, MH Equipment has been awarded the prestigious MVP (Most Valuable Partner) Award for 2020 from the material handling industry’s trade association, MHEDA (Material Handling Equipment Distributors Association). The award is based on various accomplishments in 2019.
To earn the award, recipients must satisfy a rigorous set of criteria – so rigorous, in fact, that less than 10 percent of the association’s membership receives the award. As a 2020 MVP, MH Equipment has successfully demonstrated a commitment to business excellence, professionalism, and good stewardship.
To qualify for the annual MVP Award, companies are required to provide evidence of their commitment to their partners in business, including their customers, employees, and suppliers. They must satisfy specific criteria in the following areas:
Having met and exceeded that criteria in 2019, the recognition has MH Equipment looking forward to another year of growing relationships with customers, suppliers, and employees.
“With receiving our fourth consecutive annual MHEDA MVP Award, we are grateful to MHEDA for the public acknowledgment and recognition. It is certainly an accomplishment that allows us to reflect on the importance of our outstanding relationships with customers, suppliers, and employees who really make earning the award possible and quite meaningful. We look forward to proving our commitment to our partners again in 2020,” said Fred Metzger, President, MH Equipment.
Award recipients must satisfy a rigorous set of criteria with less than 10% of the association’s membership earning the award. As a 2020 MVP, MH Engineered Solutions has successfully demonstrated a commitment to business excellence, professionalism, and good stewardship.
To qualify for the annual MVP Award companies are required to provide evidence of their commitment to their partners in business including their customers, employees, and suppliers. They must satisfy criteria in the following important areas:
• Industry Advocacy
• Customer Service & Safety Practices
• Business Networking
• Continuing Education
• Business Best Practices
Scott Hennie, MH Engineered Solutions President expressed the following in response to the receiving the award, "Earning the MHEDA MVP designation confirms our commitment to serve our clients with excellence and quality solutions. It also shows our team that we will provide opportunities to nurture and grow with our company. We are honored to receive this award for the seventh year running.”
“Achievement of MHEDA’s MVP status represents members who have demonstrated a commitment to their business and its employees, their industry and also to the communities within which they serve,” said Mike Vaughn, 2019 MHEDA Chairman of the Board and Chief Financial Officer of Liftech Equipment Companies in East Syracuse, NY.
A Mariotti forklift is a unique, compact solution perfect for narrow aisles and small spaces. This small but mighty lift is different than other equipment. We sat down with our Mariotti USA manufacturer to get you the answers you need to decide if a Mariotti forklift is right for you and your business.
What should I look for when buying narrow aisle equipment?
"The key to purchasing narrow aisle equipment is understanding that the forklift doesn’t just “fit” but contributes to safety and productivity while reducing costs. Mariotti is a compact and powerful forklift that offers capacities from 750-3000 lbs. Mariotti lifts are unique, with the ability to work in an aisle as narrow as 33” with a right angle stack as small as 95” making it the perfect solution depending on the needs of a customer."
What makes a Mariotti forklift different than other pieces of equipment?
"The size of our lifts. We are a unique solution because today’s forklifts are large with capacities starting at 3,000 lbs. and up. Mariotti forklifts start at 750 lbs. and goes to 3,000 lbs."
What industries could benefit from owning a Mariotti forklift?
"I learn every day that there is a vast variety of vertical markets, businesses, and situations that could benefit from a Mariotti forklift solution. Mariotti's usefulness is only limited by its capacity. Mariotti forklifts are valued solutions of versatile, lightweight, compact material handling needs."
What issues are best solved by the use of a Mariotti forklift?
"Mariotti forklifts lift light loads in small spaces, primarily. But Mariotti forklifts are also easy to operate and not intimidating to a novice operator or small business owner."
In regard to safety, what features does a Mariotti forklift have?
"The list is extensive. Mariotti forklifts offer a complete solution from rack and pinion power steering to strobe lighting and back up alarms to emergency power disconnect features to keep operators safe."
How easy is it to get replacement parts for a Mariotti forklift?
"MH Equipment has a complete catalog of parts available to order for a customer in the rare occurrence the Mariotti forklift needs repair or maintenance parts."
What can I expect from a Mariotti dealer like MH Equipment?
"Professional, consultative sales professionals. They have access to the tools to help discover the smart solution for the customer. They will have Mariotti forklifts in dealer inventory and rental to ensure the customer has the opportunity to experience a Mariotti first hand."
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on several topics that come up during the holiday season: Stress Eating, Finances, and Over-Scheduling. Each of these articles highlight areas that can help get you through the holidays without the weight gain, the stress of overspending and putting too many events on the calendar. We hope that each of these articles helps everyone that might start to feel stressed over the holiday season. Happy Holidays.
Learn More: December 2019 Employee Health Newsletter
We carry a wide variety of products including high capacity forklifts and specialty lifts. Sometimes it can be hard to determine what you need and when. That is where our experts come in. Matt is part of our Big Truck and Specialty Equipment division. We sat down with him to answer your Big Truck questions:
What are "Big Trucks"?
"A “Big Truck” is a forklift with a higher capacity than what would be typically seen in a local home improvement store or lumber yard. They can be used to unload entire trucks at one time or handle overseas shipping containers in ports and rail yards. Our Big Truck customers handle large machines, concrete, steel and lumber and work in ports, power plants, construction sites, mills and manufacturing facilities around the world."
How do I know I need a Big Truck vs. a regular forklift?
"Knowing what needs to be moved determines what size of truck you need. Our Material Handling Specialists can help you determine what piece of equipment is needed. Let us know what you need to move and we can help provide the solution."
Is renting a Big Truck an option?
"Absolutely - Our rental fleet has a wide range of Big Trucks and Specialty Equipment. Last week we delivered a 36,000 lb. capacity truck to a customer. We are sending one of our 55,000 lbs. capacity trucks out today to handle steel coils and we are renting trucks to handle even larger loads of over 100,000 lbs.!"
What makes MH's Big Trucks different than competitors' lifts?
"Few can match MH Equipment’s breadth of experience, service expertise, and fleet management solutions. Our suppliers offer a wide array of safety and productivity solutions. Among these are our real-time telemetry solutions, state-of-the-art service access, and in the last decade we’ve seen tremendous improvements in fuel efficiency and reduced operating costs as well."
What features do Big Trucks have to keep my operators safe?
"Our equipment is designed with operator and pedestrian safety in mind. Solutions range from the simple hi-vis standard seatbelts, panoramic mirrors, and traditional back-up and motion alarms or strobe lights to sophisticated proximity and object detection systems and perimeter cameras. And, really, it all starts with good visibility, to the front, sides, and rear of the trucks."
What is one of the operator’s biggest concerns when operating a Big Truck?
"Operators tell us that they want a comfortable work environment so that they can be productive all day long. Air suspension seats, air conditioning, and an infinitely adjustable steering column addresses many of these concerns."
What service options are available with MH for Big Trucks?
"We offer the same quality service options available with all of our equipment from routine maintenance, PMs, and call-in repairs, to fleet management. If someone needs a service, we can do it quickly and efficiently."
What else does MH offer that is unique or unusual?
"Big Trucks and specialty equipment is comprised of a wide range of material handling solutions, not only the Hyster and Yale “Big and Jumbo Trucks” and the Rico Pegasus high capacity cushion trucks. We also offer EX rated explosion proof forklifts as well as Combilift, Landoll, Bendi and Drexel equipment for specialized load handling solutions."
Are you ready for a BIG TRUCK or specialized solution? Call your local MH Branch today to get in touch with Matt or another one of our specialists.
At MH Equipment, we believe People Matter and that is why we partner with Gallagher to share helpful tips and tricks for staying healthy. This month, we’re focusing on metabolic syndrome, the 5 health risk factors involved, and how these greatly increase your risk for a number of serious chronic illnesses. We’ve highlighted some very simple changes that can be made for a healthier you! We hope this article helps anyone that might be struggling with one or more of these risk factors.
Learn More: November 2019 Employee Health Newsletter