Mid-Iowa started in business selling and servicing Compactors, Balers, Garbage Trucks & Containers. By providing excellent service and understanding our customer’s needs, we have had the opportunity to expand our Environmental product offerings to include Street Sweeping Equipment, Sewer Cleaning and Maintenance Equipment, Sewer Televising Products & Grapple Loaders.
Mid Iowa has been providing the finest Refuse and Sewer Equipment for over 47 years. The products that we represent are the most rugged & reliable that money can buy, but it is our people that really set us apart from the competition. We back these products up with our legendary after the sale support.
Job Responsibilities:
- Answer telephone, research parts, and process orders.
- Maintain cleanliness of the parts department.
- Manage parts inventory.
- Account for department profit and loss.
- Monitor and communicate order status to customer, including all backorders.
- Communicate with branch and factory to expedite orders when necessary.
- Resolve any customer issues, problems, or complaints to satisfy the customer.
- Ensure accurate and timely ordering from vendors and invoicing to customers.
- Support and assist the Service Department, Territory Managers, and Sales Manager.
- Follow company policies and procedures.
- Take ownership and responsibility for offsite parts inventory consignment.
- Place orders with branch and other outside chosen vendors.
- Process, file, and maintain invoices and bills of lading for incoming parts.
- Runs and operates forklift on a regular basis.
- Perform all other duties as assigned.
Job Requirements:
- Great interpersonal skills – at all times display honestly, ethics, and integrity.
- Be self-managed and self-motivated.
- Ability to cope with pressure, multiple projects, and frequent interruptions.
- Proficient computer skills with Microsoft Office including Outlook, Excel, and Word.
- Strong verbal and written communication skills.
- Understanding of and adherence to confidentiality.
- Follow all safety rules and guidelines.
- Present a professional image in personal appearance, dress, and preparation.
Working Conditions: Hours will be 8:00 a.m. – 4:30 p.m., Monday through Friday plus overtime as required. This is an hourly, non-exempt position.
Benefits:
- Uniquely Mid-Iowa: Adoption Assistance, Dave Ramsey’s Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
- Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
- Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
- Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
- Company Support: Continuous training, safe working environment
Mid-Iowa is proud to be an Equal Opportunity Employer